Help & FAQ

Can I place an order by telephone?

At this time unfortunately at this time orders can't be done via telephone. However we look to have this option available soon.


What methods of payment do you accept?

We accept all major credit and debit cards including Visa, Visa Debit, Visa Electron, MasterCard and Maestro. We also accept payments via PayPal. Unfortunately at this time we do not accept American Express.We do not accept cheques or postal orders.


What methods of payment do you accept?

Be assured that shopping with Rahisi is 100% secure - that's guaranteed.
At Rahisi we take the security of your personal data very seriously. That's why we employ a rigorous 3 stage security process as follows: 

1. State of the art Comodo Secure Socket Layer (SSL) 128bit Encryption to ensure the safe transmission of any personal data you enter via our website.

2. Safe and secure credit card processing facilities provided by market leader Sage Pay.

3. Enhanced protection from Verified by Visa and MasterCard Securecode to guarantee all credit card transactions are safe.

If you need any further information please don't hesitate to contact us.


How do I use a discount voucher code?

Discount voucher codes are redeemed during the checkout process. Once you have signed in/registered and confirmed your cardholder and delivery address you will then see a summary of your order. At this stage you should input your discount voucher code and click ‘Apply’. Once you have input the voucher code, check the order summary above to make sure the discount has been applied.

If you need any further assistance please don't hesitate to contact us.